Natural stones and fine metals last for generations with a little care. These are the simple habits we recommend for every piece.
Last on, first off
- Put your jewelry on after lotion, perfume, hairspray and makeup, and take it off before you undress.
- Remove it before swimming, bathing, hot tubs and hot springs, cleaning, gardening, exercise and sleep.
- Chlorine and sulfur, including the mineral water of hot springs, darken sterling silver quickly and can damage stones and gold-filled metal.
Sterling silver
- Tarnish is a natural reaction of silver with the air and is not a defect. Wearing silver often actually slows tarnish.
- Wipe pieces with a soft silver-polishing cloth to restore the shine. Avoid dips and pastes, which can damage stones and remove intentional darkening.
- Store silver in a small airtight bag when you are not wearing it.
14k gold-filled
- Clean with a drop of mild soap in lukewarm water and a soft cloth, then dry thoroughly.
- Do not use abrasive cloths, polishes or brushes; they wear the gold layer.
Stones
- Agate and most of our stones are hard, but any stone can chip or crack if it is knocked against a hard surface or dropped.
- Avoid sudden temperature changes, such as moving from hot water to cold air.
- Never use ultrasonic or steam cleaners on pieces with stones.
- Stabilized stones, noted on their product page, should be kept away from heat, solvents, alcohol and acetone, and cleaned only with a damp soft cloth.
Storage
- Store each piece separately, in a soft pouch or a lined box, so that stones and metal do not scratch one another.
- Fasten chains before storing them so they do not tangle.
- Check clasps and jump rings from time to time; if anything feels loose, stop wearing the piece and contact us.
Repairs
Defects in our workmanship are repaired free for one year under our Returns and Refunds Policy. For anything else, email Contact us and we will let you know what we can do.